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VAILA By Elliadore 30ml Gift Set
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Our personal chemist from United Kingdom ensures the highest quality of standard applied in every stage of production by keeping the customer's satisfaction close to his heart.
Vaila scent was handpicked by our Malaysian designer. With a single spray, Vaila bursts with fresh fruity smell and ends its note with the scent of sweet vanilla.
By having extensive R&D, Vaila was born with the idea of producing high-quality sweet fruity/vanilla-themed fragrance that can last up to 12 hours on skin and up to two days on clothes.
The perfume is solat-friendly and permissible to be used by Muslims.
Vaila hs a unique accords, coalescing different notes so as to give modern & elegant vibe, making people fall in love with it over & over again.
After purchasing, kindly allow 2-3 working days (excluding weekends & public holidays) to process and prepare your items for shipping.
Shipping depending on location will take either 3-5 working days for West Malaysia & 6-10 working days for East Malaysia.
We ship all items by GDEX or an equivalent courier service, and a tracking number will be provided after payment and production of the item.
Kindly be informed of our shipping lead time below after payment is completed:
Exchange & Return Policy
1. How do I return something to you?
You can return any item to us within 30 days of receiving your order (just make sure your items are in the original condition). Email us at email@example.com and provide us with your order number, name of item and the reason for returning. Our customer service representative will be happy to assist you with the return process.
2. Will you refund me my delivery charge?
Shipping costs are borne by the customer and we are not liable until item reaches our office.
3. I have been refunded the incorrect amount.
Oops! But not to worry! Send an email to firstname.lastname@example.org with your order ID and we’ll have it sorted out for you ASAP!
4. Have you received my returned items?
We will email you as soon as we receive and process the parcel to let you know that it is safely in our hands.
5. I returned an item and it was incorrectly refunded or replaced.
Not to worry! Send an email to email@example.com with your order ID and we’ll have it sorted out for you ASAP
6. Can I come and return in person?
Yes, but you must make an appointment first before you pay us a visit! Email our #TeamElliadore at firstname.lastname@example.org