Item returned must be in the same condition as when it was received, i.e. tags intact, in original packaging, etc.
Used shoes cannot be returned.
Acceptable return and exchange reasons:
Faulty item
Wrong item/wrong size received
Please email the followings to hi@wedding.com.my to apply for return and exchange of item
Order number
Name and contact number
Reason of return and exchange
Photos of faulty products
We will reply to your email within 48 hours to inform you the status of your application. Only items which we considered as faulty will be eligible for a refund or exchange.
A trackable postage service is recommended. We shall not be responsible for the loss of returned parcel during the postal process.