Brighten each moment with sweet caress and tender, loving care. The femininity within is augmented with the confidence that reflect true inner beauty.
Under normal circumstances, you get to receive your order within 7 business days from the day you place your order and make payment.
However, if you have urgent delivery request, kindly email to firstname.lastname@example.org and we shall do our best to arrange for you.
Terms & Conditions
All product sold is not refundable.
For Peninsular Malaysia customers, we do provide the convenience of product exchange at any of our 107 outlets.
Applicable for Peninsular Malaysia customers only. Outlet information is easily available at our website https://www.pohkong.com.my in Retail> Locate Us
Please request for exchange by emailing us at email@example.com within 48 hours from the time when order is received.
Kindly include the following details in the email:
Order number, product to exchange, reason for exchange and preferred outlet for exchange.
Once we receive your request for exchange, we shall reply you no later than 2 business days.
Kindly exchange the product at your preferred outlet, no later than 10 days from the date we reply to your email. If by postage Iin most cases, you will need to bear the shipping charges for returning the item to us. However, if we send the wrong or defective items to you, we will bear all the cost of return shipping (as long as you use the standard shipping method) and we will make sure we send the correct items to you, ALL at our expense.
To exchange the item at our outlet, kindly bring the product in its original condition together with its box and original receipt; you may choose to exchange to item(s) with value equal or less than your wedding.com.my purchase. If you choose item(s) with value higher than your purchase, you may just top up the price difference from your wedding.com.my purchase.
Please note that some items at retail are NOT applicable for product exchange: 22K and 24K Yellow Gold, Gold/Silver bar and coin, Certificate diamonds, Loose stones, Licensed items and Promotional items.